Skip to main content

Anyone Can Work At Dell Help Desks

I simply can't believe that Dell can't hire a proper employee from China that can understand English in the technical support live chat. I don't really mind if the person behind the desk can't type English or understand either as long they transfer me to the right department. Surprisingly one of them come to served me and wasting my time instead.

 

It seems like anyone can applied work with Dell as long you can type and give the questions listed on the papers. Here's the chat log they send to me. HA!

 

11/05/2008 11:44:18AM - Session Started with Agent (CN_Haibo_Dong)

11/05/2008 11:44:18AM - Tony Chong: "DVD-RW not accepting the CD or DVD"

11/05/2008 11:45:27AM - Agent (CN_Haibo_Dong): "您好，根据您的机器服务编号显示：您机器是我们另一个部门同事处理的，我会马上帮您转接到相应的工程师，请您不要挂线，稍等一下，我们的工程师会马上帮您处理，谢谢 :)"

11/05/2008 11:45:34AM - Tony Chong: "hello, im having a problem using the DVD-RW and the drive wont accept any CD or DVD"

11/05/2008 11:45:36AM - Session Transferred to Queue (CN.ZH.TS.INB.XIA)

11/05/2008 11:45:43AM - Session Started with Agent (Con_Phoebe_Zhuang)

11/05/2008 11:45:43AM - Tony Chong: "DVD-RW not accepting the CD or DVD"

11/05/2008 11:46:09AM - Tony Chong: "hello?"

11/05/2008 11:46:26AM - Session Transferred to Agent (Con_Jonson_C)

11/05/2008 11:46:39AM - Session Started with Agent (Con_Jonson_C)

11/05/2008 11:46:39AM - Tony Chong: "DVD-RW not accepting the CD or DVD"

11/05/2008 11:47:14AM - Tony Chong: "hello"

11/05/2008 11:47:22AM - Agent (Con_Jonson_C): "HI,"

11/05/2008 11:48:06AM - Tony Chong: "hi, i have a problem with the DVD-RW"

11/05/2008 11:48:16AM - Tony Chong: "the drive is not accepting any CD or DVD when insert"

11/05/2008 11:48:35AM - Agent (Con_Jonson_C): "Are your try DELL disk test it?"

11/05/2008 11:48:46AM - Tony Chong: "although the drive is empty without any CD or DVD"

11/05/2008 11:49:06AM - Tony Chong: "no its not disk test"

11/05/2008 11:49:36AM - Agent (Con_Jonson_C): "system canbe detect the DVD ROM?"

11/05/2008 11:50:25AM - Tony Chong: "yes it can detect but cannot instead the CD or dvd into the drive. the hardware do not automatically taking the Cd or DVD"

11/05/2008 11:50:34AM - Tony Chong: "sorry i mean "insert""

11/05/2008 11:50:47AM - Agent (Con_Jonson_C): "It's ok."

11/05/2008 11:51:13AM - Agent (Con_Jonson_C): "check your system info,purchase from other country Right?"

11/05/2008 11:51:52AM - Tony Chong: "yes, it actually buy from Brunei DST"

11/05/2008 11:52:05AM - Tony Chong: "promotions on 3G"

11/05/2008 11:53:26AM - Agent (Con_Jonson_C): "I want know right now loaction detail."

11/05/2008 11:53:58AM - Agent (Con_Jonson_C): "are your install other DVD software for burn drivers?"

11/05/2008 11:54:12AM - Tony Chong: "I used the service tag on Singapore Dell."

11/05/2008 11:55:11AM - Agent (Con_Jonson_C): "and now you location address. I'm here due to china support center."

11/05/2008 11:56:06AM - Tony Chong: "Brunei"

11/05/2008 11:56:22AM - Tony Chong: "here is the location of the address"

11/05/2008 11:57:00AM - Agent (Con_Jonson_C): "I'm here due to china support center."

11/05/2008 11:57:07AM - Tony Chong: "xxxxxxxxxx (my customers location)"

11/05/2008 11:58:53AM - Agent (Con_Jonson_C): "Maybe your need to connect DELL US enter. I'm here cannot hand other country computer.sorry to that."

11/05/2008 11:59:14AM - Tony Chong: "okay thank you"

11/05/2008 11:59:31AM - Agent (Con_Jonson_C): "Your wlecome.See your!^_^"

11/05/2008 12:00:23PM - Agent (Con_Jonson_C): "If no other question We need to accept other request line.ok."

Labels:

Comments

Post a Comment

Any SPAM or fake advertising will be remove from the comments

Popular posts from this blog

Guide on Registering Brunei Citizenship Examination (Update#2)

I never thought registering Brunei Citizenship examination are fucking inconvenient. Worst, I don't see local bloggers write about it either in the web search telling us how and what to bring. So to make this easy, I decided to write the guide for my future reference and hopefully able to help you fellow PR. Update #2 (2023) - Proofreading, correction and added information for letter change of phone no. and home address. Update 1# (2013) - Added ICI travel document copies requirement. For those already graduated or are good at Bahasa Melayu, I strongly encourage you who are 18 years old onward to take the examination early if you intend to continue to stay in Brunei. Do not worry about wasting your time, you are young and can enjoy life. There are only two meetings and one exam, that’s it. Take the opportunity since you have the higher chance of getting citizenship.
5 comments
Read more

Brunei Has a Porno Celebrity?

That was really unexpected information found in Wikipedia and surprise to know we have a porno celebrity in our country. Her name is Jayna Oso , was born in Brunei and raised at Hawaii according to the Wiki. She is really quite popular in the states and not to mention hardcore porn star. “This Photo belong to Shiroi Kaze ” I don’t really know if that is true after I decided to look through her profile in the official porn site. It somehow didn’t state that she was from Brunei instead they only mention about Malaysia. I think this might be a mistake or something and probably her mother was Malaysian. It just my guess and only she herself know the answer. Well, if you want to dug deeper, you might want to visit her My Space and drop her a question.
Post a Comment
Read more

Telbru - eSpeed on Demand Service

eSpeed on Demand is one of the new feature for temporary boosting your internet speed. Yes, you can simply boost your line to either 1MB or 2MB (higher in the future) anytime with a single click on the Telbru web login account. This will only last for one hour and you will need to log in again to boost it. (Note: The link appear to be broken, probably something wrong at Telbru. xP) Just remember that this is not a free service because you have to pay for a rate per hour depending on how many times you boost your speed. Of course, you have to apply before you can use it. If you wonder how this work before you decide to subscribe it. Well, it’s very easy to use, very easy. Log in to the website (like picture below), enter your phone number (your eSpeed line) and the password given by Telbru. Login Page @ http://www.espeed.com.bn/speedondemand   Here’s the screen shows some of the information from your account and your Hua Wei/Alcatel modem. The available boosts information...
33 comments
Read more