Brunei Citizenship Exam is Over

Wow, finally the exam is over. A lot of friends give a good luck message before the test start. Sorry to disappoint them, once I started to flip the papers. Okay, after sitting in the chair, the fail light was already turned on. The two months time frame simply just too rush for forgetful person like me especially bad in writing Malay. In the end, it was just reckless gamble written exam including some English words. TERRIBLE! I just can't stop laughing myself writing down in the 'Karangan'.

But I do have to admit the examination paper is easy because many country questions and free points are giveaway. Those who took the tuition classes or already started studies and memorizes early last year will definitely no doubt going to hit big this time. Even I believe the passing rate (not me) going to be higher records all time.

Well, no point to continue feeling sad. It's over and time to move on preparing Microsoft Server 2012 exam next. I pay a lot saving on this course so this is more important reason have to study real hard.

The Despair on Upcoming Citizenship Exam

Wow! Five days of Microsoft Windows Server 2012 training really passes so fast and this feeling is like just five minute. The only thing left now is focusing more on the studies, taking another round in the training video and run more practical exam before taking the real examination anytime. This is one of the good thing about Microsoft learning. You don't have to rush to achieve something when you are not fully prepare.

Unlike the Brunei Citizenship, the examination is coming this Wednesday. People keep telling me best of luck. But sorry, this is just not happening. I am entirely not prepare and fail is the confirm word coming from my heart. The entire situation doesn't look that good and not allow to postpone next year. You had to fail first, get the confirmation letter and waste time reapply again.

I tried doing at least contribute two hours study, slowly translating the meaning and memorizing every day. But I just kept forgetting, very easily and not to mention there have different meaning require more time to search. This subject never once were my favorite in the lifetime and do well in school. After this, I am really done.

My First Microsoft Course

I really sacrifice a lot of saving (Yes, self sponsor!) on this Windows Server 2012: 20410 training course at TechOne. While I do process self experience deploying servers in real life. However depending on the DIY concepts sometimes does put you in wrong directions and even without understanding how to properly configures the servers. It will definitely put both your career and job at huge risk working in large organizations.

Many of my colleagues are self learned from experience from old days, Google search and not even 100% certified nowadays. They may even dump aside the problems without troubleshooting or forget what they may have ever done. So I really feel insecure working in such environments. I already encounter such scenario incidents so many times and it's really unhappy situations for everyone.

Things really change a lot after attending this training class. I won't say I have more confidence than ever before. But it is best to know the correct ways working with Window servers and take advantage on its (existing) features at least giving me more ideas and security. I do find some of the topics quite hard and man, study suck! Luckily, the instructor are really friendly and I was able to abuse more help from him solving my many mysteries problems that hunted me for so many years until now actually left unsolved.

The only thing that tired me was driving up and down from BSB. More than one hours drive is no joke when there are rains and sudden traffics (now in KB-Seria and Seria-Lumut) create so much frustration. Not to mention no longer allow speeding and again, encountering crazy reckless drivers. Anyway, reaching there safe and sound is what everyone wants. Two more days to go until training class finished.

The Piano Guys – Home

Telbru Customers Support Becoming Confusing and Slow

When a nation only have one internet service provider, usually their biggest problem will be customers services and second coming by internet speed. We already know internet speed is already fed up problem haunted to many of us not seeing Telbru taking action, especially in those priorities oil & gas business and industrial areas hardly getting 2Mbps. I worked in Anduki area for coming four years without seeing a single action bother to allow them getting 5Mbps until now.

I do had a lot to say about their speed but now I needed to talk about their customers services. While I don't get a lot dealing and calling 121 to solved internet problem for months. Only this April, a few site office I have to go and deal with it personally because Telbru system have done something silly.

No one know for sure if the company went through a new transformation for the customer supports area. I am not impressed by how they deal with technical issues with confusing way and not to mention taking even longer time to response. This is indeed getting more nightmare than ever.

One of the trouble cases is dealing with no internet at one of site office. I found we can't get any IP address from Telbru exchange system. Phone line working and swapping another modem still not working. So I asked the person in charge to call 121 hotlines on Friday. I already expecting the technician won't come on Saturday so I was hoping on Monday. Yes, it comes in at 5.30PM and can't do single shit because he is a rookie without senior accompany.

Again, we have to wait until next morning. He brings in the senior and get the work started. My person in charge calls me and say they tested the internet is fine directly connect using their laptop and network tool. They say our modem was fine and probably it's our router problem. Now, this is when you shouldn't let these Telbru technicians run off until you tested personally if it really the case. My person in charge made that mistake letting them run off after finding the internet still not working connecting to our systems.

This whole thing pisses me off that it delay our company performance and business, yes my mistake as well not over seeing personally had to attend other site office. Of course, before you going to fire off on someone. You have to investigate again and making sure if they are right. I did few cycle test on three desktop, one laptop and direct to wireless router, not a single one internet working.

I made 121 calls to reopen the case and asked those guys to come back for retest. The internet did indeed working when using the rookie laptop. The question is why only his? If the internet truly working, any desktop and laptop or normal and wireless routers will eventually works without problem. This problem is a bit new to me. But at least he smart enough to call the Telbru HQ for assistance. To waste no time, I have to took over and chat with the female on the phone to understand whats going on.

The conversation eventually went far confusing when she asked me if I want to choose the modem setting only connect directly to the PC or router to get internet. Seriously? What the fuck, another rookie? Otherwise, you won't expect this kind of silly question.

Patience, I just request her to do whatever it can release and renew the IP from their system side to see the result. Luckily it work straight away. Again, I stop the rookie trying to walk off during the testing until everything are certain working.

It really disappointed this whole situation have to wasted so much time and days fixing just a IP address issue. I don't want to blame the rookie for inexperience, but it is unacceptable the senior toss him alone to deal with us without proper guideline troubleshooting internet problem when I have to be the one telling him what had to be done.

Even yesterday, I made a call to Telbru for require assistance configuring the all-in-one modem. From operator transferring me to technical specialize, suddenly telling me he doesn't know and needed transferring to another specialize. Yet again who doesn't know passing to another one ended up not able to give me an answer and asked to wait for a call back. Three technical specialize who doesn't know the modem configurations raise a serious question who responsible putting them there in the first place.

Busy This N That

Blogging has been slow is now a normal routine in my life. Unless more than one or two months that mean I'm either dead or still sleeping in hospital bed. Now it's all about work, waiting and preparing Microsoft course, and especially upcoming Brunei Citizenship examination on 22th May that kept me so busy this year.

Nope I didn't take any Malay classes because every month I always run out of money. However the biggest issue is Malay subject I am never ever good at. Starting from primary four to form five, it were all a straight fail in examination. So I have no single confidence over the Brunei Citizenship examination when comes to writing Malay. Not a single topic are even easy, can't understand, forget how to even write and memorizing already kill me off badly. It has to start from scratch no matter what.

While people always say you can sit again for next year, I have no plan on doing so. Call me anything you like but I decided to simply focus improving and possibly changing my current career. Finding a job are so hard these days and clock continuous ticking waiting to get kick out from the bitch house. It just feel like time are running out of some sort in life.