This is very upsetting to find myself paying such a bad deal. Never crossed my mind there are no figures at all in the first place and that only getting exclusive helmets. The descriptions were not clear (it’s now updated) and put up the image with the first and second lots with figures. Before I proceed with the purchase, I also drop an email to inquire about the images just to confirm if I am getting any figures from the lot plus helmets. Well, one of them told me we will be getting either two lots with all 8x exclusive helmets. So what does this tell you? We are getting figures with helmets, right? Now, it’s nothing.
The price of box 2 cost HKD 980, which is a lot for just 8 exclusive helmets compared with other bundles that come with random figures valued at HKD 752. If I knew there are no figures or they choose to correct me on the question above, I would just go for random two figures from W40K Interceptors Set which is a way better value than getting helmets.
Yes, I already made my complaints to Locker Toys and shows the previous email response including feedback on the premium membership issue. I won’t be asking for any cancellation or demanding any refund and just continue to try out the one-year premium membership. For now, my biggest problem is the LTS reward points. It’s kind of a fuckup to see high and low reward points numbers for selected figures and not to mention, premium membership doesn’t get either double or any increase points. There are no differences from the normal membership so what’s the point buying premium membership?
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