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Showing posts from August, 2013

Priority My Ass!

Man, Telbru and HSBC really have a rival competition for being the worst customer services. After having headache with Brunei domain issue, now I have to deal with my company internet problem. I really doesn't know how can their improvement on customer supports becoming worst and worst over time. I can feel that Telbru doesn't have any idea what is important means to the business users. I know the Consumer Fairs started on Thursday and at the same time my company experiencing huge down time on the internet speeds. Now, if you are expecting business users are told they are getting the highest priority help from the technical supports. You better don't believe a single fucker words those operators said and ongoing for third days now without seeing single cunts dropping by or response from Telbru. In case of how impatience I am and wonder how bad our internet speed was, let's take a look at the screen shots below. Well, I ran every screen shots test in the morning and aft…

iShop2Go Reveal GK Gundam as Sister Site

I won't be updating my review for the iShop2Go and planning to do review for GK Gundam because they are basically run by same owners or person. All the Gunpla pricing should remain the same including the shipping even they move all their existing products there. To be honest, I am really disappointed about them as a customer. Not only they didn't inform us they could get limited Gunpla from P-Bandai and selling resin kits. Instead, they kept quiet and create more complicated ways, such as making it's existing customers to open another account and had to purchase some products that were not found at iShop2go separately at the sister site secretly for years. What worst that its existing customers are paying more on unreasonable extra shipping cost separately. Yes, I knew about the sister site from last year when I first visit after someone told where to get the P-Bandai Gunpla. It's easy to find out about it because the price and promotion gave it away the hints also t…

The Headache using Brunei Domain for Email

Bashing my own country domain name isn’t something I really like to blog about. But after the problem started two or three years ago facing undeliverable and experiencing lost mails to our clients. I would encourage not to register dot COM dot BN domain as your primary email for business communication even they are considering the cheapest hosting in Brunei. I myself really had enough hard time dealing with my own company users having issue with the email from time to time. It's so frustrating seeing these complain happening every month. Calling for Telbru to report the problem doesn't solve much and the worst solution I received was asking to applied for 3rd party SMTP service rather using their existing smtp.brunet.bn. I'm sorry but why bother to do email hosting in the first place? Most importantly, they can't accuse me telling lie because I still kept the past conversation between the technical guys today for safety evidence. Of course, there are responsibilities o…